term of service

Last updated: January 20, 2026.

Please read these Terms and Conditions carefully before using the Service.

Interpretation and Definitions

Interpretation
Words with an initial capital letter have meanings defined below. Definitions apply whether singular or plural.

Definitions
For purposes of these Terms and Conditions:

Account means a unique account created for You to access the Service or parts of the Service.

Application means the CLPPER software applications provided by the Company, including the client-facing booking and shopping application and the barber-facing business tools.

Application Store means the digital distribution service operated by Apple Inc. or Google LLC through which the Application is downloaded.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, with control defined as ownership of 50 percent or more of voting or equity interests.

Barber means a grooming professional or staff member who uses the Service through a Barbershop account.

Barbershop means a shop, business, or brand that uses the Service to manage bookings, sell products, and communicate with clients.

Country refers to the United States.

Company refers to CLPPER Inc.

Device means any device capable of accessing the Service, including a computer, mobile phone, or tablet.

Service refers to the Application, Website, and related services provided by CLPPER, including booking, payments, product sales, referrals, review prompts, and messaging.

Terms means these Terms and Conditions, which form the entire agreement between You and the Company regarding use of the Service.

Third-Party Service means any service, content, data, or product provided by a third party that may be displayed, linked, or integrated with the Service.

- Website refers to CLPPER websites operated by or for the Company.

You means the individual accessing or using the Service, or a business or other legal entity on whose behalf such individual accesses or uses the Service.

Acknowledgment

These Terms govern Your use of the Service and form a binding agreement between You and the Company. Your access to and use of the Service is conditioned on acceptance of and compliance with these Terms. These Terms apply to all users, including clients, Barbers, and Barbershops. By accessing or using the Service, You agree to be bound by these Terms. If You do not agree, do not use the Service. You represent that You are at least 16 years old. The Service is not intended for individuals under 16. Your use of the Service is also conditioned on acceptance of the CLPPER Privacy Policy, which explains how Personal Data is collected and used.

Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms.

You agree not to:
Use the Service in a way that violates applicable law.
Interfere with or disrupt the Service or its infrastructure.
Attempt unauthorized access to accounts, systems, or data.
Misuse booking, messaging, referral, or review features.

Barbershops are responsible for ensuring their own compliance with consumer protection, marketing, and data laws when using the Service.

Accounts

When You create an Account, You must provide accurate and complete information. You are responsible for safeguarding login credentials and all activity under Your Account. CLPPER is not responsible for losses caused by unauthorized use of Your Account. CLPPER may suspend or terminate Accounts that violate these Terms.

Barbershop Responsibility

Barbershops operate as independent businesses. CLPPER provides software tools only and does not control Barbershop operations, pricing, services, or customer interactions. Barbershops are solely responsible for: Services they provide, communications sent through the Service, compliance with laws related to marketing, messaging, pricing, and customer datam, Clients with questions about a Barbershop’s practices must contact the Barbershop directly.

Payments and Transactions

Payments for appointments and products are processed by third-party payment providers. CLPPER does not store full payment card numbers. Transaction records may be retained for compliance, accounting, and dispute resolution. Refunds, disputes, and chargebacks are subject to Barbershop policies and payment provider rules.

Messaging and Chat

The Service includes in-app messaging features powered by Firebase. Messages are stored to support Service functionality and delivery, subject to system configuration and provider retention controls. You agree not to use messaging features for unlawful, abusive, or unsolicited communications. You may not use messaging features for spam, harassment, deceptive marketing, or messages that violate applicable communication laws.

Links to Third-Party Services

The Service may include links or integrations with Third-Party Services. CLPPER does not control and is not responsible for third-party content, policies, or practices. Your use of Third-Party Services is subject to their own terms and policies.

Termination

CLPPER may suspend or terminate Your access immediately, without notice, if You breach these Terms or misuse the Service. Upon termination, Your right to use the Service ends immediately. Termination does not affect obligations or rights that survive termination.

. Limitation of Liability

To the maximum extent permitted by law, CLPPER and its Affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business, or goodwill. CLPPER’s total liability under these Terms shall not exceed the amount paid by You to CLPPER through the Service in the twelve months preceding the claim, or 100 USD if no payment was made. Some jurisdictions do not allow certain limitations. In those cases, liability is limited to the maximum extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind. CLPPER disclaims all warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement. CLPPER does not guarantee uninterrupted operation, error-free performance, or compatibility with other systems.

. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

. Dispute Resolution

You agree to attempt informal resolution by contacting the Company before pursuing formal action. Nothing in this section limits rights that cannot be waived under applicable law.

. United States Legal Compliance

You represent that You are not subject to U.S. trade restrictions and are not listed on any prohibited or restricted party list.

. Severability and Waiver

If any provision of these Terms is found invalid, remaining provisions remain in effect. Failure to enforce a right does not waive future enforcement of that right.

. Translation

If these Terms are translated, the English version controls in case of conflict.

. Changes to These Terms

CLPPER may update these Terms at any time. Material changes will be communicated with reasonable notice when required by law. Continued use of the Service after changes take effect confirms acceptance.